Returns & Refunds policy

You are entitled to cancel your order within 24hrs without giving any reason for doing so.

The deadline for canceling an order is 24hrs from the date you placed your order.

In order to exercise your right of cancellation, you must inform us of your decision by means of a clear statement.

You can inform us of your decision by e-mail littlejarjumsdolls@gmail.com

We will reimburse you no later than 30 days from the day on which we receive the returned goods. We will use the same means of payment as you used for the order, and you will not incur any fees for such reimbursement.

Conditions for returns:

In order for the goods to be eligible for a return, please make sure that:

  • The goods were purchased in the last 30 days

  • The goods are in original condition

We reserve the right to refuse returns of any merchandise that does not meet the above return conditions at our sole discretion.

Returning Goods

To place a Returns Request please contact us by e-mail littlejarjumsdolls@gmail.com

You are responsible for the cost and risk of returning the goods to us. You should send the goods to the following address:

Unit 4/201 Shore Street West, Cleveland, QLD 4163

We cannot be held responsible for goods damaged or lost in return shipment. Therefore, we recommend an insured and trackable mail service.

Little Jarjums does not issue refunds however we are happy to replace your doll, if damaged on arrival.

Contact Us

If you have any questions about our Returns and Refunds Policy, please contact us by e-mail littlejarjumdolls@gmail.com